Sheraton Lake Buena Vista Resort - Orlando

The location of the hotel is excellent.

The hotel charged me $208 in taxes for a six-day stay.

It was very convenient to the area we were going to visit

We were not advised before we got there, that there was a $6 per day parking fee. What a shock

The design of rooms around the pools , the location near diesney and other attractions. Beds are very comfortable الهوتيل ممتاز للعائلات الصغيرة لمن لديهم طفل أو طفلين أما العائلات الكبيرة فلا يصلح إلا لمدة يوم أو يومين المسجد قريب من الهوتيل وكذلك بعض المطاعم العربية

The Music is loud in early morning from 8 Am around the pool - Not too much free TV channels - No microwave لا تستطيع النوم لأنهم يشغلون الموسيقى من الصباح الباكر على المسبح

Upon arrival we were greeted by a man at the front desk who we felt was very rude. After receiving our key we went up to the room which was around midnight and found the hallway littered with trash. Our room was not vacuumed and there were cheerios on the chair by the desk. I called down to the desk to lodge a complaint and they told me they would send someone right up, which never happened. We stayed at this hotel because we were told by my son that they are very nice, needless to say we were very dissapointed. Veneca Wozniak

Our room was close to the highway and we could here the traffic. We stayed here on our first and last nights in Orlando. On our first stay the hotel charged us an extra $10 to park, we had free wifi. But on our second stay we were charged an extra $16 to park our car, use the wifi and for the water in the room!

Customer service. Booked.net experience was a terrible, and do not plan to use their web site again. Reservations from Booked.net did not forward to Sheraton Lake Buena Vista Resort, however, staff was able to accommodate my family.

Front Desk customer service

The service was good. And the location is perfecto to find many thing that you need when I travel like good restaurant around, stores, parks. Gas stations, etc. Please write at least 15 words

Excellent facilities. Great night time activities for the kids

Rooms are spacious and comfortable Pool area well kept and comfortable for all ages of guests Large inviting lobby Welcoming staff and very helpful

Free parking and more parking would be an asset. Continental breakfast would also be a nice inclusion in the hotel rates Free Wi-Fi would also be an assest Elevators are small and slow could use maybe another elevator to help with this

Staff were very accommodating and pool area is excellent for families with plenty of activities

Parking and wi-fi services should be free

The hotel offered free shuttle bus to area parks and is located near restaurants. The staff was very friendly.

It is time for this hotel rooms to be renovated. The room I stayed in had stains on the carpet. This hotel did not meet the standard of other Sheraton hotels, so I was disappointed.

the pool was great for the kids. The best thing is that it is close to a lot of resturants and all within walking distance. Like, Chilis, Uno's,Friday's, Dunkin Donuts, Waffle house, etc.... Even a supermarket.

They would charge you to park daily and if you need a fridge it would cost you $10.00 a day. Because we are a Starwood member, it was waived. Also you had to pay for internet. Most hotels offer free-internet. So if you are here for business, you would have to pay for daily usage.

the safari theme, the breakfast buffet and waitresses, the pool

-carpets dirty looking, room not cleaned that well

Next to the reception counter there was a vacation/travel desk to buy tickets for disney. The person at the counter advised me to attend the session for sheraton properties and that will get me a discount on the tickets + a gift. And the he gave me prices for the tickets which were less than buying at the gate. After completed my session received the gift and came back to the hotel travel desk I was told that the person /travel rep earlier misguided me and now I had to pay more , I en ded up b uying tickets for disney at disney gate for a higher price , where as I could have easily bought the tickets online for a cheaper price .

I brought my dog and was thankful to have a nice, pet friendly hotel.